At Wood Vibes, safeguarding your privacy is a top priority, just like it is to you. With the ever-evolving technology and data-driven world we live in, it can be challenging to keep up with how your personal information is being used.

Our assurance: we are dedicated to protecting your privacy by clearly communicating our confidentiality policies and procedures.

How does Wood Vibes protect your privacy?

Wood Vibes places high importance on respecting our customers' privacy and ensuring their personal information is safeguarded.

Our privacy policy outlines the principles and procedures we follow for collecting, using, and sharing your personal data. It complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, and reflects our steadfast dedication to protecting our clients' privacy.

We believe in transparency and want you to comprehend why we need your personal information. Moreover, we strive to obtain your permission to continue collecting, using and disclosing it.

Here's a concise summary of our privacy practices at Wood Vibes.

Why do we need your personal information?

At Wood Vibes, we'll ask you for some basic personal information once you become a part of our community. We respect your privacy, and we collect this information only for the following reasons:

  • To establish and maintain a responsible professional relationship with you and provide seamless service. For instance, when you purchase our products, we need to verify your identity, so we can accurately bill you and receive payment for the products we send you.
  • To understand your needs and preferences better. We maintain a record of the products and services you order and may request additional information to offer better service. For example, we may ask for your email address when you pay for your purchases electronically.
  • To develop, enhance, market or supply our products. We analyze how our customers interact with our products to improve them.

How does Wood Vibes protect your personal information?

We take the protection of your personal information and privacy seriously. To ensure the utmost security, we employ appropriate security measures to safeguard your personal data. 

  • We maintain strict confidentiality when dealing with other companies to protect your confidential information.
  • We take steps to ensure that your personal information is accurate and up-to-date for identification purposes. 

Rest assured, Wood Vibes will not collect, use, or disclose your personal information for any purposes other than those specified in this privacy policy, sales agreement, or our return policy unless we receive your explicit consent.

Personal information collected by Wood Vibes may be stored and processed in Canada or any other country, subject to strict security measures. However, government agencies may access this information under applicable law.

We are committed to ensuring the protection of your privacy and personal data at all times, providing you with a secure and trustworthy experience with Wood Vibes.

Using Wood Vibes website -

When a customer interacts with our website at Wood Vibes, we may utilize a browser function called a "cookie" to collect anonymous information about users and monitor their browsing habits on our websites. A cookie is a small text file containing a unique identification number that links the customer's browser, but not the customer personally, to Wood Vibes' computer systems each time they visit our website that employs cookies.

Cookies provide valuable insights to Wood Vibes on which pages of our website have been accessed and the number of visitors to each of them. This helps us enhance the online experience for our visitors. Cookies also allow us to identify your device to save your preferences for future visits, and we collaborate with third parties who utilize cookies to help us manage traffic and conduct statistical analyses.

The use of cookies is an industry norm, and many popular browsers are initially configured to accept them. You may reconfigure your browser to decline all cookies or be notified upon their reception. Nonetheless, should you opt out of cookies, you may be unable to access some of the features available on our website at Wood Vibes.

Our Online Advertising -

To serve you efficiently and understand your preferences better, we employ Google AdWords remarketing to promote our products and services on the internet. AdWords remarketing uses a cookie to display pertinent ads tailored to your requirements, based on the content you have already viewed on our website. This cookie does not divulge your identity, nor does it permit access to your computer or mobile device. It is used solely to signal that "this person has visited this page; show them ads related to this page."

Google AdWords remarketing enables us to personalize our marketing approach to meet your needs and present ads that are pertinent to you. You may elect to exclude yourself from some or all of the ads on the internet by visiting the Network Advertising Initiative (NAI).

What options do you have?

At Wood Vibes, we highly value your privacy and want to ensure that you have complete control over your personal information. Thus, we seek your consent to collect, use, and disclose your personal information only for the purposes mentioned earlier. However, we respect your right to choose and recognize that you can decline or withdraw your consent as follows:

  • You may request us to remove your name from our marketing lists for telephone, mail, or email. These lists are primarily used to update you on our products, services, and exclusive offers that may benefit you.
  • You may decline to provide us with your personal information or revoke your consent at any time, subject to legal or contractual constraints and reasonable notice. Nevertheless, both actions may limit our capacity to serve you. For further inquiries, please contact us. In the absence of any indications to the contrary, we will presume that we have your consent to collect, use, and disclose your personal information for the purposes outlined in this document.